Refund Policy

Contact Paddle support via the link in your payment receipt email, or email us at support@yumatime.com and we'll help you file a request through Paddle. Paddle, as the merchant of record, makes the final refund decision.

You can cancel anytime from the "Billing" section of your YUMA dashboard, which links to Paddle's Customer Portal. Access to paid features continues until the end of the period you already paid for; we do not automatically refund unused time unless required by consumer-protection law in your country.

If you were charged twice by mistake or the amount doesn't match your plan, email support@yumatime.com with the payment date and amount — we'll investigate and, where appropriate, initiate a refund through Paddle.